The Operating System
for Luxury Resorts
AI-powered maintenance management that eliminates breakdowns before they happen, keeps every technician aligned, and delivers boardroom-ready reports automatically.
Not Just Maintenance Software.
An Operating System for Luxury Hospitality.
Six capabilities no competitor offers together — and the reason the industry is moving our way.
Before They Happen
AI That Predicts Breakdowns
A predictive intelligence engine that learns your equipment and flags failures weeks in advance — turning emergency repairs into planned maintenance.
See Inside Your Equipment
AR-Assisted Field Inspection
Technicians point a phone at any machine and see live diagnostics, manuals, and repair guidance overlaid in augmented reality — no guesswork, no downtime.
Reports That Write Themselves
Automated Command Center
Boardroom-ready reports, cost analytics, and trend insights generated and delivered automatically — so your leadership always has the full picture.
Create Work Orders by Text
WhatsApp AI Concierge
Message our AI from WhatsApp and a work order is created, assigned and tracked instantly — the fastest path from a reported issue to a resolved one.
Every Machine, Talking to You
Live IoT Sensor Telemetry
Real-time telemetry from chillers, pumps and panels streams into a single live view — anomalies surface the moment they begin, not after the guest call.
Flawless By Design
Guest-Invisible Maintenance
Predictive scheduling routes work around occupancy so repairs happen behind the scenes — your guests never see the maintenance that protects their experience.
Owner-ready engineering reports,
spoken on WhatsApp.
Dictate the background, findings and recommendations straight from the plant room. The AI shapes your voice into a polished report, embeds your reference photos as captioned figures, and lets you print, email, or download as Word or PDF — all without opening a laptop.
From voice note to formal document
Reference photographs slot in as numbered figures — and travel with the report into Word, PDF and email.
Speak directly to the AI.
Ask anything you like.
The same AI assistant your maintenance team uses in the field — right here. Type or speak your question and get a grounded, verified answer in seconds.
Built for the Complexity
of Luxury Hospitality
From a single boutique resort to a multi-property portfolio — Maintenance Hub Pro scales with your ambition.
AI-Powered Intelligence
Predictive maintenance alerts, auto-generated work orders, AI diagnostics, and a natural language assistant that understands your property.
Smart Work Order Management
Full lifecycle tracking from creation to completion — with priority scoring, SLA monitoring, photo documentation, and technician assignment.
Executive Reporting
Automated monthly, weekly, and room-level reports delivered by email to your management team — no manual compilation required.
Pool & Utility Monitoring
Real-time pool chemistry tracking, utility meter readings, consumption analytics, and automatic threshold alerts for your entire estate.
Full HR & Staff Management
Duty rosters, shift scheduling, skills matrix, training & certifications tracking, and on-call management — all in one place.
Mobile-First Field Operations
Native PWA with offline capability, QR code scanning, AR equipment inspection, and push notifications for your field technicians.
Estate-Wide Asset Registry
Full equipment lifecycle, mechanical room mapping, service history, warranty tracking, and predictive failure scoring across your whole property.
Enterprise-Grade Security
Role-based access control, granular permissions, multi-tenancy, full audit logs, and data isolation between properties.
Every drop, every kilowatt, tracked
From reservoir to villa tap — consumption is calculated, calendarised and report-ready.
The full utility ledger,
read off the gauges.
Water, electricity and gas — every meter logged, every consumption delta calculated automatically, and every season reconciled to the day so reporting is seamless across periods.
Unshakable reliability for
round-the-clock operations.
When guests never see the maintenance, uptime has to be invisible. We built Maintenance Hub Pro to never miss a beat.
A protective layer over your estate
Encrypted, isolated and GDPR-aligned.
Always-on command, quietly working
AI watches telemetry so you don't have to.
When the guests leave,
the real work begins.
Plan, budget and execute every off-season refurbishment as a tracked project — with timelines, cost variance and stakeholder-ready PDFs, all working offline out in the field.
From plan to polished handover
Budgets defended, timelines visible, nothing lost in the offseason.
Operational Excellence,
From Day One
Three steps to transform your maintenance operation.
Onboard in 24 Hours
Import your property data, register equipment, invite your team. Our onboarding specialists handle the heavy lifting.
Automate Everything
AI generates maintenance schedules, predicts failures, assigns work orders, and sends management reports — automatically.
Lead with Data
Real-time dashboards, trend analysis, and cost intelligence give you the insights to make decisions that protect your asset.
The future of luxury resort
maintenance is already here.
Predictive intelligence, augmented-reality guidance and AI-authored reporting — woven into one calm, reliable operation that protects the guest experience and the asset at the same time.
Begin your transformationAR guidance, flawlessly applied
Every technician carries the expert with them.
Calm, capable, every single day.
Maintenance Hub Pro quietly orchestrates inspection, repair and reporting across your estate — so the beach, the pools and the suites stay immaculate, and the engineering team stays ahead.
- Predict failures before they reach a guest
- Empower every technician with expert AR guidance
- Author owner-ready reports by voice
- One source of truth across the whole property
Predictive maintenance pays
for itself.
One caught failure, one avoided guest impact, one automated report. The platform turns maintenance from a cost centre into a measurable return — and the dashboards prove it every quarter.
Quarterly ROI
€0k
Trusted by Resort Leaders
What our clients say about the transformation.
"As one of the first resorts to adopt Maintenance Hub Pro, the platform has fundamentally reshaped how we operate. Our monitoring, service delivery, and repair workflows are now unified within a single intelligent system. The predictive maintenance engine flags failures before they reach our guests, and the AR assistance gives every technician on the estate the guidance they need on the spot. It has delivered a measurable step-change in efficiency, consistency, and uptime across the resort."
"The predictive maintenance engine caught a critical HVAC failure before it happened. That single alert saved us an estimated €28,000 in emergency repairs."
"Rolling this out across our portfolio was seamless. The multi-tenancy architecture means each property is isolated but management gets the full picture."
Your Operation,
Tailored to You
Maintenance Hub Pro runs on a single, secure framework. On the Professional plan your reports already carry your hotel's name, logo and imagery. Enterprise goes further — the application itself is configured around you, while one codebase and one secure environment keep every property's data isolated.
White-label branding
Your hotel's name, logo and colours carried across every screen, report and email.
Upload your imagery
Add your own logos and reference photos — they flow into engineering reports and dashboards automatically.
Add or remove modules
Only the modules your operation needs appear in the sidebar. Hide what you don't use, surface what you do.
Tailored workflows & dashboards
Reports, automations and dashboards are configured around your processes — not a template.
Every module, your identity on reports
Professional unlocks the full suite and lets you apply your hotel's branding to reports — upload your logo and imagery, and they appear across every engineering and monthly report.
The framework itself becomes yours
- Professional gives you every module in the standard layout — fully unlocked.
- Enterprise reshapes that layout around your operation: modules added or removed, workflows rebuilt, branding on every surface.
- Dedicated engineering support — our team makes the changes for you.
- Onboarding & data migration handled by us, end to end.
Choose Your Plan
Built for maintenance teams that keep luxury resorts running smoothly.
14-Day Free Professional Trial
Unlock every Professional feature for two weeks — then choose a plan to keep it.
No charge for 14 days · Locks down automatically · Cancel anytime
A basic look at how the system works — manual entry only
Included
- Dashboard, Report Emergency & Facilities
- Tasks Hub & Work Orders
- Reports & Trends (limited — work orders & tools only)
- Docs & Certs, Schedule, Purchase Orders, Service Providers
- Guest Portal, Photo Gallery, User & Role Management
- Help Centre, Settings & Pricing
Displayed — No Access
- AI Hub — no AI access or AI reporting
- WhatsApp AI assistant
- Utilities, Winter Works, Human Resources Hub
- Priority Equipment, Critical Monitor, Technician Scheduler
- AR Scanner, Automation
- Integrations, Audit Logs & Login History
The full operational toolkit, without AI
Included
- Dashboard, Report Emergency & Facilities
- Tasks Hub & Reports Hub (Work Reports, Room Maintenance)
- Utilities (view-only — no data input)
- Work Orders, Human Resources Hub, Docs & Certs
- Schedule, Purchase Orders, Service Providers
- Critical Monitor, Technician Scheduler, Photo Gallery
- User & Role Management, Help Centre & Settings
Displayed — No Access
- AI Hub & WhatsApp AI assistant
- Winter Works, Priority Equipment
- AR Scanner, Guest Portal
- Automation, Integrations, Audit Logs, Login History
Complete access to every module in the main menu
Included
- Everything in Essentials, unlocked
- Full Utilities — data input included
- AI Hub — predictions, insights & AI reporting
- WhatsApp AI assistant
- Winter Works, Priority Equipment, AR Scanner
- Guest Portal, Critical Monitor, Automation & Integrations
- Audit Logs & Login History, Priority support
- Custom branding — your hotel name & logo on every report
Pro + white-label framework, custom layouts & dedicated engineering support
Included
- Everything in Pro
- White-label framework — your identity on every screen
- Custom layout — add, remove or tailor any module
- Upload your own logos, imagery & report templates
- Tailored workflows & dashboards
- Dedicated technical support via Help Centre
- Direct access to our team for changes
- Onboarding & data migration assistance
All paid plans include a 14-day money-back guarantee · Cancel anytime
Ready to Transform
Your Operation?
Schedule a live demo tailored to your property. We'll walk through every feature relevant to your team and show you what's possible from day one.
Get In Touch
Complete the form and we'll be in touch within 24 hours.